LEGAL
Terms and Conditions
LAST UPDATED: AUGUST 24, 2026
Please read the following terms carefully, as they contain important information regarding your use of this website, as well as your rights, remedies, and obligations. By accessing and using this website, you acknowledge that you have read and understood these terms and agree to be bound by them.
PART I – GENERAL PROVISIONS
Welcome to atclimatisation.com, a website owned and operated by AT Climatisation Inc. (hereinafter referred to as “AT Climatisation” or the “Site”). The following Terms and Conditions (hereinafter the “Agreement”) constitute an enforceable contract between you, the Client, and AT Climatisation. The term “Client” refers to the person accessing or using the Site, or the company or organization on whose behalf that person accesses or uses the Site. These Terms and Conditions must be read together with the Privacy Policy governing the use of this Site.
By accessing and using this Site (even if your visit does not involve any commercial activity), you expressly agree to be bound by and comply with these Terms and Conditions, as well as all applicable laws and regulations governing the Site. If you do not agree to these terms, you must discontinue your use of the Site. AT Climatisation reserves the right to update or modify these Terms and Conditions at any time and for any reason, including, without limitation, any rights relating to the Privacy Policy. Please review these Terms and Conditions regularly to stay informed of any changes.
AT Climatisation will not provide notice when changes are made to the Site. Updates and modifications to the Terms and Conditions will be made available on the Site. If you continue to use this website after the updated Terms and Conditions have been posted, you will be deemed to have accepted the changes.
1 – Customer Information
In order to use certain services and features of atclimatisation.com, you may be asked to provide personal information (any information relating to an identifiable person, such as your name, address, or telephone number, etc.) as part of the registration process or as part of your continued use of our services. In order to use our Site in good faith, when registering with AT Climatisation, you agree to provide the Site with accurate, complete, and up-to-date information.
2 – Passwords and Customer Account Security
Unless expressly stated otherwise in the Privacy Policy, you are solely responsible for protecting your password and maintaining the confidentiality of activities related to your account. You agree that you are solely responsible for all activities that occur under your account. If you become aware of any unauthorized use of your password or account, you must immediately notify AT Climatisation at info@atclimatisation.com.
3 – Electronic Communications
AT Climatisation communicates with its customers electronically, primarily by email. As a customer, you agree that all agreements, notices, information, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
4 – Privacy
You accept and consent to the use and disclosure of your Personal Information in accordance with our Privacy Policy. For more information about how AT Climatisation collects, uses, and discloses Personal Information, please refer to the Privacy Policy.
5 – Lawful Use
The Client must not use the Site for illegal purposes. You further agree not to transmit any material that: (i) is illegal, abusive, profane, obscene, vulgar, defamatory, threatening, invasive of privacy or publicity rights, or otherwise objectionable; (ii) infringes the rights of others in any way; (iii) encourages others to commit illegal acts; (iv) contains advertising or solicitation for goods or services that have not received prior approval from AT Climatisation; or (v) prevents other customers from using and enjoying the Site.
6 – Intellectual Property and Trademarks
Unless otherwise indicated, the Site contains materials protected by copyright or other proprietary rights, which the Client acknowledges and agrees not to reproduce without the express written authorization of AT Climatisation. These materials include, without limitation, all text, images, trademarks, logos, and other content listed in this document, including, without limitation, the AT Climatisation trademark and logo, as well as all designs, text, graphics, photographs, information, data, software code, audio files, other files, and their selection and arrangement, including custom graphics, icons, and/or trade dress (collectively, the “Site Content”). The Site Content is the exclusive property of AT Climatisation or its affiliates, partners, or content providers and is protected by Canadian and international copyright laws. AT Climatisation, its logo, and any other product or service names or slogans displayed on the Site are registered trademarks and/or common-law trademarks of AT Climatisation and/or its suppliers or licensors and may not be copied, imitated, or used, in whole or in part, without the express written consent of AT Climatisation or the applicable trademark owner.
All other trademarks, registered trademarks, product names, and company names or logos mentioned on the Site are the property of their respective owners. Any reference to products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by AT Climatisation.
Any violation of these provisions may result in claims for copyright, trademark, or intellectual property infringement and may subject the offender to civil and/or criminal penalties.
7 – Disclaimers and Limitations of Liability
AT Climatisation makes no warranties of any kind, express or implied, regarding the operation of the Site or its content, information, products, or services offered on the Site. The Client agrees to use the Site at their own risk.
The Client understands and expressly agrees that AT Climatisation, its employees, directors, shareholders, officers, affiliates, or any person or entity involved in the creation, production, publication, or distribution of AT Climatisation content shall under no circumstances be liable for damages, including, without limitation, direct, indirect, incidental, punitive, or consequential damages arising from the use of or inability to use the Site, regardless of how such damages may occur.
Neither AT Climatisation nor third parties providing content or services shall be liable for any errors, inaccuracies, omissions, or other defects in the information contained on the Site, for any delay or interruption in its transmission to the Client, or for any claim or loss arising therefrom, regardless of cause or duration.
To the fullest extent permitted by law, AT Climatisation disclaims all warranties, express or implied, including, without limitation, implied warranties arising from business partnerships for a particular purpose. AT Climatisation does not warrant that the Site, its servers, or emails sent from the Site will be free from harmful elements, such as computer viruses.
8 – Indemnification
The Client agrees to indemnify AT Climatisation against any damage, loss, liability, or expense and against any action, claim, or proceeding, including, without limitation, reasonable attorneys’ fees, accounting fees, and legal fees, that may be brought against AT Climatisation, its affiliated companies, and each of their advertisers, agents, licensors, suppliers, administrators, directors, shareholders, employees, agents, service providers, and other contractors (collectively, the “AT Climatisation Group”), by third parties and resulting from or related to: (a) access to or use of AT Climatisation and its services, including, without limitation, access by the Client or a third party to content or other materials available through the website or third-party websites, or the purchase by the Client of goods or services from third parties; (b) a violation of these Terms of Use, including, without limitation, any representation or warranty contained in this Agreement; or (c) content or information relating to products, listings, offers, data, or materials.
The AT Climatisation Group shall have the right, but not the obligation, to intervene and be represented by counsel of its choice in any defense conducted by the Client or any claim that the Client is required to defend, indemnify, or hold harmless the indemnified AT Climatisation parties (i.e., an “Indemnified Claim”). The Client may not settle any Indemnified Claim without the prior written consent of the affected AT Climatisation parties.
9 – Disputes
The Site (excluding third-party sites) is controlled by AT Climatisation from its offices in Montreal, Quebec. If a dispute concerning or involving the Site arises, the Client agrees that the parties shall be governed by the laws of the Province of Quebec and the federal laws of Canada, without regard to conflict-of-law provisions.
These Terms and Conditions, including the description below and the terms and conditions of AT Climatisation’s rebate programs and the Privacy Policy, constitute the entire agreement between the Client and AT Climatisation regarding the subject matter hereof and govern the Client’s use of the AT Climatisation website, replacing all prior agreements between the Client and AT Climatisation relating to the use of atclimatisation.com. The headings of each section of these Terms and Conditions are provided for convenience only and have no contractual value or effect.
REFUND POLICY
Customer satisfaction is AT Climatisation’s number one priority.
Up to 5 days after the purchase date, and provided that your order has not yet been shipped, you may receive a refund without any questions being asked. Once the order has been shipped, the product is considered sold and the service rendered. A 15-day refund policy applies to products that are found to have an application error. AT Climatisation will honor refunds for errors for which it is responsible but provides no warranty for errors related to information submitted by the Client when placing the order. If AT Climatisation is responsible for an error that occurred during order processing, the Client must report the error within 30 days following shipment, without any compensation being applied. A request submitted after AT Climatisation has guaranteed a refund or another form of compensation will not be eligible for additional compensation. Each case will be handled individually, and a decision will be made within 5 business days following the request. Any reasonable request will be considered, and AT Climatisation undertakes to act in good faith in resolving issues.
TERMS OF SALE
All sales made by DestinationBallons.com are eligible for a refund if the product is returned, at the Client’s expense, in new condition and in its original packaging. Responsibility transfers at the time of sale. The Client becomes the owner of the merchandise once it is deemed sold.
ENTIRE AGREEMENT
These Terms and Conditions and the Privacy Policy constitute the entire agreement between the Client and AT Climatisation regarding the subject matter hereof and govern the Client’s use of the atclimatisation.com website, superseding and replacing any prior agreement between the Client and AT Climatisation relating to the use of atclimatisation.com. The headings of the sections of these Terms and Conditions are provided solely to facilitate reading and have no legal or contractual effect.
If any provision of these Terms and Conditions is found invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of the remaining provisions contained in these Terms and Conditions, and the remaining portions of these Terms and Conditions shall remain in full force and effect. If either party fails to exercise any right under these Terms and Conditions, such failure shall not be deemed a waiver or forfeiture of that right or any other right provided herein.
For more information regarding our collection of personal information, please refer to our Privacy Policy.
If you have any questions regarding these Terms and Conditions of the Site, please contact us by email at info@atclimatisation.com.